Director of Business Strategy/Relationship Manager-SVP

POSITION SUMMARY 

The Team Director of Business Strategy/Relationship Manager provides exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams. The Director of Business Strategy is a senior service level position for a Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams who is responsible for enhancing and maintaining deep relationships with new and existing clients. This industry professional leads the development, implementation, and management of the team’s overall business strategy. 

A Relationship Manager on a Financial Advisor team is responsible for the development, maintenance, and oversight of relationships with new and existing clients. The Relationship Manager combines personal skills with all the resources of Morgan Stanley Smith Barney for the purpose of helping clients realize their financial goals. In collaboration with the Financial Advisor Team, Relationship Managers are responsible for assessing a client's circumstances and objectives, and based on those, go on to provide individualized, highly strategic Investment consulting. Relationship Managers have access to a full range of wealth building, managing, and preserving services throughout the Firm that they will offer to the clients of the Financial Advisor team they join.

DUTIES and RESPONSIBILITIES: 

• Oversee team Support Professionals to ensure alignment on team priorities and business goals 
• Cultivating relationships with business partners and colleagues internally and externally 
• Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships through an exceptional client experience 
• Plays a leadership role in assisting the FA/PWA/team in developing and delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups 
• Assisting the FA/PWA/team in developing and executing against their business plan and strategies to support it, partnering closely with other market stakeholders such as Practice Strategy Consultants, Business Development Managers and Market Management 
• At the direction of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients 
• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens 
• Focusing with the FA/PWA/team and other business partners to optimize business practice efficiencies 
• May allocate work among a team of Support Professionals 
• Advise clients in accordance with the Team's agreed upon strategy 
• Analyze investment opportunities and client needs, and  appropriate strategies 
• Maintain and develop client relationships by developing strategies to meet their financial goals through the use of financial planning and wealth management 
• Prepare and deliver presentations/seminars to clients and prospects for business development purposes, as needed 
• Comply with all industry rules and regulations 
• Additional tasks as needed

EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: 

• 10+ years of experience in a field relevant to the position required
• College degree or professional certification required, CFA, CFP or MBA 
• Advanced degree or professional certification or prior industry experience required
• Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required 
• If required, obtain, and maintain CFP or CFA designation 
• Additional product licenses may be required 

Knowledge/Skills 
• Financial industry and product knowledge 
• Excellent written and verbal communication skills 
• Knowledge of applicable compliance rules and regulations and firm policies 
• Ability to interact and communicate effectively with colleagues and clients 
• Evidence of strong leadership skills or previous supervisory experience 
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts 
• Technically proficient and quick learner of new and updated platforms 
• Detail oriented with superior organizational skills and ability to prioritize 
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications 
• Exceptional writing, interpersonal and client service skills 
• Strong time management skills 
• Team player with the ability to collaborate with others 
• Ability to work in a fast-paced, evolving environment 
• Adaptable and ability to multi-task 
• Goal oriented, self-motivated and results driven 

Reports to: 
• Market Business Service Officer and/or Business Service Officer 
 

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $68,000 and $120,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.