ESaaS - MSD -Functional - D365 ERP Functional Associate

Key Responsibilities & Skills

• Collaborate with business stakeholders to gather and analyze requirements through workshops, discussions, and process reviews.
• Prepare documentation such as BRD, FRD, Gap-Fit Analysis, User Stories, Process Flows, and User Manuals.
• Configure and implement Microsoft Dynamics 365 Business Central (NAV) modules, especially Finance and Supply Chain.
• Create business process mappings, workflows, and system configurations aligned with business needs.
• Work closely with the technical team to translate functional requirements into development tasks and ensure alignment with BC best practices.
• Participate in Agile (Scrum) ceremonies including sprint planning, backlog refinement, and UAT coordination.
• Prepare test cases, conduct SIT and lead User Acceptance Testing (UAT).
• Provide end-user training and post go-live support.
• Handle end-to-end implementation and support projects.
• Take ownership of client communication and coordinate with the development team for timely delivery.

Additional Functional Expertise

• Knowledge of integrations with CRM systems, Power Pages, payment gateways, and bank integrations.
• Understanding of data migration processes from legacy systems to Business Central, including data mapping and validation.
• Exposure to migration projects from other ERP/accounting software.
• Basic knowledge of Power BI & Power pages for reporting and dashboards.

Responsibilities

Required Skills

• Strong knowledge of Microsoft Dynamics 365 Business Central (NAV).

• Knowledge of ERP F&O is good to have.

• Good understanding of Finance (AP, AR, Bank, FA, mapping of GL) Taxation and Supply Chain processes.
• Experience in requirement gathering and documentation.
• Understanding of Agile/Scrum methodology.
• Strong analytical, communication, and stakeholder management skills.

Qualifications

Graduate:  BE/Btech, MCA, BCA, MBA (Finance), BCom, 

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