Develop and integrate AI capabilities (Einstein, GPT, Salesforce AI) into Salesforce apps using LWC, Apex, Flows, and platform events. Implement RAG, embeddings, vector search, and prompt engineering. Build AI copilots, autonomous workflows, and conversational experiences, integrate external AI platforms, and collaborate on AI governance and safety to align AI workflows with business outcomes.
Key Responsibilities
- Build and integrate Einstein, GPT, and Salesforce AI capabilities into business workflows.
- Design agentic capabilities such as autonomous workflows, reasoning chains, dynamic task execution and contextual assistance within Salesforce apps.
- Develop LWC, Apex, Flows, and platform events to deliver AI‑augmented user experiences.
- Implement Retrieval Augmented Generation (RAG) patterns and integrate external data sources for enhanced AI responses.
- Work with prompts, prompt templates, grounding strategies, embeddings, vector search, and knowledge augmentation.
- Implement, test, and refine AI copilots, AI assistants, service bots, and conversational experiences.
- Collaborate with architects to define AI governance, trust, safety, and responsible use guardrails.
- Build integrations with external AI platforms (OpenAI, Azure OpenAI, Anthropic, etc.) as required.
Optimize performance, accuracy, and reliability of AI workflows and ensure alignment with business outcomes.
ResponsibilitiesKey Responsibilities
- Build and integrate Einstein, GPT, and Salesforce AI capabilities into business workflows.
- Design agentic capabilities such as autonomous workflows, reasoning chains, dynamic task execution and contextual assistance within Salesforce apps.
- Develop LWC, Apex, Flows, and platform events to deliver AI‑augmented user experiences.
- Implement Retrieval Augmented Generation (RAG) patterns and integrate external data sources for enhanced AI responses.
- Work with prompts, prompt templates, grounding strategies, embeddings, vector search, and knowledge augmentation.
- Implement, test, and refine AI copilots, AI assistants, service bots, and conversational experiences.
- Collaborate with architects to define AI governance, trust, safety, and responsible use guardrails.
- Build integrations with external AI platforms (OpenAI, Azure OpenAI, Anthropic, etc.) as required.
Optimize performance, accuracy, and reliability of AI workflows and ensure alignment with business outcomes.
QualificationsRequired Skills
- 4–8 years of Salesforce development experience (Apex, LWC, Flows).
- Strong understanding of Salesforce AI features including Einstein, GPT, Copilot Studio, Prompt Builder, and Model Builder.
- Hands-on experience with LLMs, prompt engineering, embeddings, vector databases, or agentic frameworks.
- Experience integrating Salesforce with external APIs and AI platforms.
- Understanding of data modeling, security, and ethical considerations for AI-driven applications.
- Strong problem-solving abilities with an experimentation mindset.
Top Skills
Anthropic
Apex
Azure Openai
Einstein
Embeddings
Flows
Gpt
JavaScript
Lightning
Lwc
Openai
Platform Events
Prompt Templates
Prompts
Rag
Retrieval Augmented Generation
Salesforce
Salesforce Ai
Vector Search
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