The Gainsight Administrator will build and maintain the Gainsight platform, manage integrations, optimize layouts, and oversee regular system maintenance and hygiene tasks.
Role Goal: Build and maintain the technical infrastructure of the Gainsight platform.
Core Responsibilities
- Technical Build: Configure the Rules Engine, Data Designer, and Horizon Analytics.
- Integrations: Manage data connectors (Oracle, Google Big Query) and ensure 100% data sync accuracy.
- UI/UX Design: Optimize C360/R360 layouts to provide the ATS team with a streamlined "one-pane-of-glass" view.
- Maintenance: Manage the monthly NXT release cycle and perform regular system hygiene (auditing old rules/reports).
Key Qualifications
- Certification: Gainsight Certified Administrator (Level 1 or 2).
- Experience: 4 to 5 years of relevant Experience in Gainsight
- Technical Stack: Hands-on experience with Gainsight NXT architecture and Salesforce CRM.
- Logic & Data: Strong understanding of relational databases and Boolean logic (If/Then statements).
- Problem Solving: Expertise in troubleshooting complex data transformations and failed rule executions.
Role Goal: Build and maintain the technical infrastructure of the Gainsight platform.
Core Responsibilities
- Technical Build: Configure the Rules Engine, Data Designer, and Horizon Analytics.
- Integrations: Manage data connectors (Oracle, Google Big Query) and ensure 100% data sync accuracy.
- UI/UX Design: Optimize C360/R360 layouts to provide the ATS team with a streamlined "one-pane-of-glass" view.
- Maintenance: Manage the monthly NXT release cycle and perform regular system hygiene (auditing old rules/reports).
Key Qualifications
- Certification: Gainsight Certified Administrator (Level 1 or 2).
- Experience: 4 to 5 years of relevant Experience in Gainsight
- Technical Stack: Hands-on experience with Gainsight NXT architecture and Salesforce CRM.
- Logic & Data: Strong understanding of relational databases and Boolean logic (If/Then statements).
- Problem Solving: Expertise in troubleshooting complex data transformations and failed rule executions.
Role Goal: Build and maintain the technical infrastructure of the Gainsight platform.
Core Responsibilities
- Technical Build: Configure the Rules Engine, Data Designer, and Horizon Analytics.
- Integrations: Manage data connectors (Oracle, Google Big Query) and ensure 100% data sync accuracy.
- UI/UX Design: Optimize C360/R360 layouts to provide the ATS team with a streamlined "one-pane-of-glass" view.
- Maintenance: Manage the monthly NXT release cycle and perform regular system hygiene (auditing old rules/reports).
Key Qualifications
- Certification: Gainsight Certified Administrator (Level 1 or 2).
- Experience: 4 to 5 years of relevant Experience in Gainsight
- Technical Stack: Hands-on experience with Gainsight NXT architecture and Salesforce CRM.
- Logic & Data: Strong understanding of relational databases and Boolean logic (If/Then statements).
- Problem Solving: Expertise in troubleshooting complex data transformations and failed rule executions.
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We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Top Skills
Gainsight
Google Big Query
Oracle
Salesforce CRM
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