The Information Analyst internship involves data collection and analysis, reporting on SLA performance, and maintaining documentation of data processes.
Company Description
Saira's Client
Job DescriptionOpen Requirements only for Person with Disabled
Role- Information Analyst (Internship)
Stipend- 15k
Disability Type- Low vision, Hard of Hearing, Locomotor disability
Key Responsibilities:
- Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits.
- Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization.
- Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization.
- Documentation: Prepare and maintain documentation related to data analysis processes and findings.
Skills and Qualifications:
- Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.).
- Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights.
- Communication Skills: Excellent verbal and written communication skills to present data findings effectively.
Qualifications
Bachelor’s degree in related field.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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