People Operations Specialist

What We’re Up To 

Built In is creating the largest global platform for tech professionals — a place where millions come every month to stay ahead of trends, grow their careers, and discover companies they believe in. We’re not just a job board — we’re the go-to destination for tech talent to engage with the future of their industry.

Our community spans the globe, and our 1,800+ customers range from breakout startups to Fortune 100 giants. They partner with us to tell authentic stories about their cultures, showcase opportunities, and attract the most in-demand talent — whether local, global, or remote. In doing so, Built In fuels the hiring pipelines of the world’s most innovative companies and advances the tech industry’s ability to shape a better future.

What You’ll Be a Part Of 

While we’ve been around for 14 years, we operate with the urgency and ambition of a startup — shipping fast, staying close to customers, and constantly evolving. As a category leader in the tech talent marketplace, we’re looking for a sales leader who can drive performance, scale what’s working, and coach a team that’s core to our next chapter of growth.

You’ll be joining a team that values curiosity, accountability, and being good humans first. Our leadership team has worked together for 4 to 10+ years, and we’ve built a culture rooted in trust, transparency, and shared success. If you’re looking to do the best work of your career alongside people who care deeply about the mission and each other — you’ll fit right in.

We’re looking for a People Operations Specialist who takes pride in getting the details right and keeping things running seamlessly. This role is ideal for someone early in their career who has strong instincts, follows through, and operates with a high level of ownership in their day-to-day work.

You’ll partner closely with the VP of People and support employees across onboarding, benefits, office operations, and core People processes. This is a hands-on role with high visibility and an expectation of reliability, responsiveness, and strong judgment.

This role is based in our Chicago office with an in-office expectation of three days per week (Tuesday through Thursday).

• Maintain accurate and up-to-date employee data across systems (HRIS, ATS, and internal tools), with a high level of attention to detail
• Coordinate onboarding end-to-end, ensuring every new hire has a smooth, organized, and professional first experience
• Execute employee lifecycle changes (promotions, compensation updates, status changes) accurately and on time
• Support U.S. benefits administration, including enrollments, audits, employee questions, and vendor coordination
• Act as a reliable first point of contact for employee questions, providing clear, timely responses and escalating when appropriate
• Coordinate recruiting logistics, including scheduling and candidate communication, ensuring a polished and responsive candidate experience
• Support day-to-day office operations, including vendor management, supplies, and maintaining a well-run, welcoming workspace
• Maintain and update internal resources (policies, documentation, Notion), ensuring information is accurate and easy to access
• Identify small process improvements and follow through to implement them

• 2–4 years of experience in HR, People Operations, office management, or administrative roles in a fast-paced environment
• Strong attention to detail with a track record of delivering accurate, high-quality work
• Excellent organizational skills and the ability to manage multiple priorities without dropping details
• Clear communication skills and a professional, responsive approach to employee support
• A high level of ownership and follow-through. You reliably close loops and don’t let things fall through the cracks
• Sound judgment in handling sensitive or confidential information
• Comfort working independently while staying closely aligned with your manager

• Experience in a startup or high-growth environment
• Exposure to HR systems (Namely, Greenhouse, Notion) and maintaining data accuracy

We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values: 

• Be Inclusive, Always. We’re committed to a culture where all people are respected, have a say and can be their whole selves. We will uplift and advocate for one another. Always.
• Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
• Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead. 
• Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
• Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up. 
• Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it + get back to business. 
• Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes. 

Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory. 

Built In is an equal employment opportunity employer.  Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Built In is guided by principles of diversity, equity and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:

• We have five thriving ERG groups: Built In For The People, BuiltOut, United We Parent, Women United in Tech and Built In Tribe. 
• We have a dedicated Director, HR + Inclusion who oversees our DEI roadmap, which provides our annual metrics, goals and initiatives. 
• We are proud to be led by a woman CEO and founder, and that more than half of our managers and employees identify as women

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