Solutions Consultant

Hello, We’re Built In

What We’re Up To
Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search — so they can be visible, trusted, and chosen by top talent.

The talent market is being redefined by AI. As the HR tech space gets louder with new tools, the real shift is happening on the candidate side — by 2028, more candidates will use AI assistants like ChatGPT and Perplexity to discover and apply for jobs. Built In is the first to give companies the ability to manage how they appear in this new search landscape.

We already reach millions of tech professionals each month, and our 1,800+ customers — from breakout startups to Fortune 100 giants — partner with us to tell authentic stories about their cultures and attract top talent. 

Now, with our new AI-powered reputation platform, we’re helping companies future-proof their employer brand and win in the era of intelligent search.

What You’ll Be a Part Of

Built In is 14 years strong but operates with the drive and ambition of a startup. We move fast, stay close to our customers, and are unafraid to build what’s next. You’ll have the opportunity to shape how companies think about employer branding, redefine the playbook, and capture the next wave of demand.

You’ll be part of a team that values curiosity, accountability, and being good humans first. Our leadership team has worked together for years, building a culture rooted in trust, transparency, and shared success. If you’re looking to make an impact — to help customers embrace change, to own a new category, and to drive growth in a company built for what’s next — this is the opportunity for you.

We’re looking for a Senior Solutions Consultant to partner with our enterprise sales team and lead the technical and strategic components of our most important deals.

This role sits at the center of sales, product, and customer needs. You will shape how prospects understand the value of Built In’s platform, translate complex requirements into clear solutions, and directly influence deal outcomes.

This is a high-impact, high-visibility role focused on enterprise customers and a rapidly evolving AI-driven product.

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• Partner with the enterprise sales team to support discovery calls and demos, articulating Built In’s capabilities and strategic value  
• Deliver high impact product demos to clearly show how Built In helps companies improve their employer visibility and reputation across AI/search
• Scope custom implementations and requirements for strategic accounts 
• Clearly demonstrate ROI of the platform 
• Service as a trusted advisor to both customers and internal teams
• Gather market and customer feedback to help inform product roadmap priorities and go-to-market enablement 
• Join new business demos and winback demos 
• Ability to translate product capabilities into customer-specific workflows and use cases
• Comfort discussing integrations, data flows, and AI/search concepts at a functional level
• Lead solution design during the sales process; partner with Customer Success for post-sale implementation handoff
• Influence win rates and deal size across enterprise pipeline
• Improve demo-to-close conversion rates
• Provide actionable product feedback that informs roadmap and GTM

• Measurable impact on enterprise win rates and deal size
• Strong demo-to-close conversion across supported pipeline
• High-quality solution scoping that reduces friction during implementation
• Consistent, actionable feedback that informs product and GTM strategy

• Minimum 3-5 years of experience in a solutions consulting, sales engineering or pre-sales role within B2B SaaS 
• Strong technical fluency 
• Start up experience required
• Experience with AI tools, SEO or search platforms 
• Deep curiosity about AI and search 
• Excellent communication and presentation skills 
• Proven ability to partner cross-functionally

• Comfortable operating in ambiguity and helping bring structure to evolving products and go-to-market approaches
• Builder mentality with a track record of creating or improving processes, tools, or playbooks from the ground up
• Experience working in early or growth-stage environments where roles and responsibilities evolve quickly
• Strong point of view on how AI and search are changing how companies attract and engage talent

Our base salary range for this role is targeted at $120,000 - $135,000 per year. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, qualifications, experience and work location. The base pay range provided is subject to change and may be modified in the future.

All regular, full-time employees are eligible to enroll in Built In's benefit plans, beginning the first of the month after the first day of employment. Benefits information can be located at https://builtin.com/company/built-in/benefits.

What We Value

We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values: 

• Be Inclusive, Always. We’re committed to a culture where all people are respected, have a say and can be their whole selves. We will uplift and advocate for one another. Always.

• Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.

• Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead. 

• Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.

• Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up. 

• Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it + get back to business. 

• Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes. 

Be Inclusive, Always

Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory. 

Built In is an equal employment opportunity employer.  Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Built In is guided by principles of diversity, equity, and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:

• We have three ERG groups: BuiltOut, United We Parent and Women United in Tech . 

• We are proud to be led by a woman CEO and founder, and that more than half of our managers and employees identify as women

NOTE: BUILT IN NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM BUILTIN.COM