Manage technology projects focusing on SRE teams and production operations, ensuring timely delivery and effective communication among stakeholders.
Key Skills
- Technology Project Management
- Delivery & Execution Focus
- SRE & Production Operations Collaboration
- Risk & Dependency Management
- Incident Follow-ups & RCA Tracking
- Stakeholder & Executive Communication
Responsibilities
What Success Looks Like in This Role
- Projects delivered on time with minimal operational disruption.
- Improved coordination between engineering and support teams.
- Reduced backlog of operational action items.
- Clear visibility into risks impacting production and delivery.
- Strong trust and credibility with SRE and support organizations.
Required Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related field.
- 6+ years of experience as a Technology Project Manager or Technical Project Manager.
- Direct experience working with:
- SRE teams OR
- Production Support / Operations teams (L1/L2/L3).
- Strong understanding of:
- Production systems and live service environments
- Incident, problem, and change management
- Proven ability to manage cross-team dependencies and execution.
- Excellent written and verbal communication skills.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Top Skills
Change Management
Incident Management
Production Operations
Sre
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