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Etherium v2

Voice Process Execuetive

Posted 5 Months Ago
Be an Early Applicant
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
Junior
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
Junior
This role involves providing customer service and technical support, resolving customer issues, and assisting with loan processing inquiries in a 24/7 environment.
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Company Description

Greetings!!

Aarna HR Solutions is a Human Resource Recruitment Company providing services to Various IT, ITES and Non- IT companies across India. Aarna HR Solutions strive towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire

We have openings for “ International Voice Process Execuetive” with a reputed  BPO client for Bangalore Location..


Job Description

About Company:

Our Clients is a leader in high-value global business services. It partners with its clients to

deliver end-to- end customer engagement services, technology innovations, analytics,

process optimization, and business improvements.

POSITION: International Voice Process Execuetive

LOCATION: Bangalore

Experience- Minimum 6 months of Calling experience.

Job Responsibility

· Analysis (Problem Identification &Issue Resolution).

· Representatives in Customer Service to furnish information to customers and give technical support

· Provide post sales information and provide resolutions to customer’s problems.

· To service potential customers who are either interested in the product or are at

various stages of pre- sanction/ disbursement of loan.

· To provide services to both Internal (sales, CDU, Operations, etc.) and External

customers

· To service customers who have availed of the product, in a post disbursement

scenario; for the life of the product

Basic Requirements:

· Good communication skills in English with Fluency in Hindi.

· Minimum 6 months of calling experience.

· Transport: Self transport during day time (7 am till 7 pm) & Home Pick Up / Drop

   during 7 pm till 7 am; Self Transport One Way allowance INR 1000 per month.

· Candidate should be willing to work in 24X7 work environment

Total years of experience:

Relevant experience

Current CTC:

Expected CTC:

Notice Period:

Reason for Job Change

Your availability for interview:

With Regards,

Reshmi-HR Recruiter

Aarna HR Solutions

Mob No: : 9902579718

Additional Information

All your information will be kept confidential according to EEO guidelines.

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