Top Customer Success & Experience Jobs in Bengaluru, KA

The Technical Support Supervisor leads a team of Technical Support Specialists, ensuring effective customer support, managing operations, and driving process improvements in a shift-based role.

As a Technical Account Manager, you will drive customer impact through technical support, manage account portfolios, and maintain strong relationships with clients while resolving complex technical challenges.

The Customer Support Specialist will assist customers with inquiries, troubleshoot account issues, handle escalations, and provide excellent service via multiple channels, including phone and email, in a fast-paced environment.

As a Technical Support Specialist, respond to customer requests via phone and chat, collaborate with teams for issue resolution, and manage workloads efficiently in a fast-paced environment.

Design and deliver effective learning experiences to improve agent performance and support KPIs. Lead program development and collaborate across teams to identify needs and drive training initiatives.

The Technical Support Engineer III will provide advanced hardware and software support, troubleshoot complex customer issues, respond to inquiries, and document knowledge base articles to enhance customer experience.