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As an Escalation Engineer, you will resolve complex customer issues, collaborate with engineering, and maintain support documentation while handling critical escalations in a 24x7 support environment.
Top Skills:
DnsFirewallFtpHTTPIds/IpsNetworkingSmtpSsl/TlsVpnWeb Security
The Escalation Engineer will provide advanced post-sales technical support, troubleshoot escalated issues, document incidents, and collaborate with customers and internal teams.
Top Skills:
BgpFirewallNetworking ProductsOspfPythonSd-WanSslSwgSwitchingUbuntuVdnVpnWeb Security
The Escalation Engineer will handle escalated customer issues, collaborate with engineering, and maintain a support database. Responsibilities include troubleshooting and resolving complex technical challenges.
Top Skills:
Diagnostic ToolsDnsFirewallFtpHTTPIds/IpsMtrNetworkingPingSmtpSsl/TlsTracerouteVpnsWeb Security
The Designated Support Engineer III provides advanced technical support for complex networking issues, collaborates with engineering, and assists with product-related customer challenges.
Top Skills:
FiddlerGreIpsecIpv4Ipv6KerberosSAMLWireshark
As a Designated Support Engineer III, you will provide high-level technical support for complex security issues, interface with engineering, debug network problems, and document incident resolutions.
Top Skills:
AWSAzureGreHTTPIpsecIpv4Ipv6KerberosSAMLWireshark
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As an Escalation Engineer, you will resolve critical customer issues, collaborate with engineering for troubleshooting, and maintain technical documentation while participating in a 24x7 support operation.
Top Skills:
DnsFirewallFtpHTTPIds/IpsMtrNetworkingPingSmtpSsl/TlsTracerouteVpnsWeb Security
As a Staff Vulnerability Management Engineer, you will lead vulnerability assessments, analyze results, collaborate on remediation, and develop automated processes for scanning and reporting.
Top Skills:
AWSAzureBurp SuiteCi/Cd SystemsCloud EnvironmentsCrowdstrikeDevsecopsGCPOwasp ZapPowershellPythonQualysTenableVulnerability ScannersWiz
The Staff Technical Writer will create high-quality documentation for Zscaler products, develop API documentation, collaborate with cross-functional teams, and mentor fellow writers while contributing to documentation standards.
Top Skills:
ConfluenceJIRAJSONOpen Api Specification (Swagger)
3 Days AgoSaved
Easy Apply
Easy Apply
Develop and own components of a large-scale distributed system, troubleshoot technical issues, and collaborate for cloud infrastructure health.
Top Skills:
C/C++Http(S)LinuxTcp/Ip
3 Days AgoSaved
Easy Apply
Easy Apply
The Senior Software Engineer will develop and manage components of a large-scale distributed system, troubleshoot technical issues, and ensure a healthy cloud infrastructure while collaborating with operational teams to enhance customer experiences.
Top Skills:
C/C++Http(S)LinuxTcp/Ip
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