Jobs at Cardinal Health

Process and maintain accurate payroll records, calculate overtime, shift pay, commissions, bonuses, taxes and deductions, prepare payroll reports for management and regulatory/collective bargaining needs, and respond to employee and supervisor payroll inquiries while ensuring compliance with company policy and regulations.

Designs and delivers in-person and virtual instructor-led training, applies adult learning principles, partners with leaders and SMEs, develops materials and assessments, evaluates effectiveness, and uses Zoom/Teams and Microsoft Office to track and report outcomes.

Senior Payroll specialist responsible for payroll and payroll-tax processing using ADP/Workday, tax balancing for quarter/year‑end across multiple FEINs, SOX‑compliant transaction assessments, maintaining SOPs/LWIs, resolving escalated payroll inquiries, conducting data integrity audits, training, and special projects.

Support pricing strategy and exception management through data analysis, modeling, and established processes. Perform routine analytic tasks, follow procedures, and contribute to process improvement initiatives under direct supervision.

Serve as a consultant to diagnose performance needs, design and deploy multi‑modal learning strategies, facilitate virtual and in‑person trainings, and measure learning effectiveness. Partner with leaders to align learning solutions with business outcomes, drive adoption of digital and AI-enabled tools, and manage content creation and training processes.

Lead a cross-functional ServiceNow squad (developers and BAs) to run and deliver ITSM and scoped-app solutions. Manage day-to-day platform operations, Agile backlog/sprints/releases, upgrades/patching, UAT, change governance, stakeholder/vendor relationships, and continuous improvement while coaching team members and reporting metrics.

Support data management and governance activities across the analytics lifecycle: help implement data strategy, ensure data quality, standards, and service levels; acquire, validate, standardize, enrich, protect and publish data; support governance policies, metrics, and BI/reporting needs while working on routine tasks under general supervision.

Provide application support and functional leadership for the Environmental Compliance IT solution within LRCGQ. Troubleshoot defects, perform root-cause analysis, coordinate cross-functional teams and vendors, design and support integrations and SSO, manage ServiceNow tickets, implement resiliency and failover plans, document architectures and data flows, and translate business requirements into technical solutions while driving continuous improvement.

Lead OptiFreight billing services team to allocate freight charges, ensure invoice accuracy, resolve invoice issues, optimize and automate processes, drive performance, and collaborate cross-functionally to support customers and business partners.

Analyze and optimize the full revenue cycle for healthcare/DMEPOS, build dashboards and SQL-driven reports, perform variance and root-cause analysis on denials and underpayments, drive cash collection improvements, support audits and compliance, and present actionable insights to leadership and operational teams.

Provide administration and technical support for Genesys Cloud CX, resolve customer issues and incidents (including critical), create/update documentation and knowledge articles, troubleshoot telephony/VoIP/SIP issues, and collaborate with the team to manage tickets and diagnostics.

Lead frontline customer service operations, manage supervisors and support staff, coach and develop teams, meet service level targets and KPIs, implement process and compliance improvements, resolve escalations, and collaborate cross-functionally to drive customer satisfaction.

Provide end-user support for the Genesys Cloud platform: resolve customer issues, document requests in ServiceNow, perform moves/adds/changes, escalate to partners, and configure monitoring to detect platform errors.

Provide senior-level Microsoft 365 and enterprise systems support: troubleshoot complex incidents, develop and implement permanent solutions, lead projects, deliver trainings, create reports, and improve processes to maintain productivity platforms and collaboration tools.

Manage and coach front-line and back-office customer service teams to resolve inquiries, drive performance, implement policies and process improvements, and coordinate with Sales, Finance, Logistics and other stakeholders to ensure efficient order processing, billing, returns and dispute resolution.

Lead IT Infrastructure engineer responsible for incident management and coordinating cross-functional teams to resolve service outages. Manages enterprise server, storage, virtualization, networking, backup, and cloud environments (Windows, Linux/Unix, VMware, SAN/NAS). Develops technical solutions, contributes to policies, mentors junior staff, and performs system health and operational support across multiple platforms.

Manage forecasting, scheduling, and workforce management for customer service operations. Develop and maintain staffing models, reporting/analytics, and capacity planning using Verint and Genesys. Collaborate with stakeholders, contribute to policies and complex projects, and mentor junior staff. Must work US hours; night-shift availability preferred onsite.

Provide sales support to field representatives by managing suppliers for Optifreight Logistics, handling Salesforce cases, updating supplier profiles, converting outreach to managed volume, using data analytics to identify growth opportunities, and performing other sales support and administrative tasks.

Manage and research customer shipment transactions to assign billing groups, facilities, and package directions; identify PO or cost center details for invoicing; resolve exceptions and root causes; develop fixes; support billing metrics and audits; train and coach team members while following SOPs and maintaining internal controls.

Process and reconcile customer shipment transactions, assign billing groups/facilities, research exceptions, root cause customer behaviors, develop solutions, support billing metrics and audit processes, and coach team members in a finance-focused, high-volume environment.